Genpact BPO project in city may be delayed

The proposed Global Delivery Centre of BPO (business process outsourcing) firm Genpact in the city, which is already running behind schedule, is set to face further delay.

Genpact, the BPO arm of the US-based General Electric, had aimed to operationalize its delivery centre in the city by the fourth quarter of 2009-10. But as things stand today, the project is unlikely to take off before March 2010.The global financial turmoil has hit the operations of Genpact and the BPO firm is unlikely to resume construction work before March 2010, a senior official of the state IT department told Business Standard.

Initially, Genpact planned to hire 500 professionals for its delivery centre in the city and later ramp up the headcount to 3,000.

Genpact had so far only put up a boundary wall for its proposed centre which would have a total built-up area of seven lakh sq ft. Another IT firm MindTree Consulting Limited which had announced a software development centre in Bhubaneswar at an investment of Rs 200 crore is non-committal on its project.

MindTree was scheduled to commence construction work for its development centre in September 2008. The software firm had sought 30 acres of land for its development centre and it had a long-term manpower requirement of 5,000 employees.

Meanwhile, the projects of other IT investors like Zensar Technologies, ICICI Group, Raheja Corporation and Apeejay Surrendra Group were now put on the back burner, given the slump in demand for IT projects, the official added.

ICICI bank, which had announced to set up its eastern regional hub in the city in May 2007, is understood to have submitted a fresh building plan to the Bhubaneswar Development Authority (BDA) after the notification of the revised building norms by the authority. With a built-up area of 1.5 million sq ft, the eastern regional hub of ICICI bank will have a pool of 15,000 employees in the long-run. The project is to be developed in phases over a period of six to seven years at an estimated investment of Rs 600 crore. Similarly, Zensar Technologies was allotted three acres of land in the Infocity area of the city by the Orissa Industrial Infrastructure Development Corporation (Idco).