IBM expands its India research lab

IBM India Research Laboratory (IBM IRL), one of eight IBM Research labs across the globe, today announced the expansion of its Bangalore facility to address growing opportunities for service innovation in the region.

The company said that the Bangalore site of IRL has moved to a larger facility at its Embassy Golf Links Campus.

"IBM will open this facility here to its clients, to connect its researchers with the most difficult, real world problems facing the services industry, in the areas of business intelligence, systems management and optimisation," said Daniel Dias, director, IBM India Research Laboratory.

Services account for a large portion of IBM's business. Its growing importance has led IBM IRL to increase focus on developing techniques and methods in service science and their applications to the service delivery business of IBM India.

The laboratory will drive more services innovation by leveraging the research team's co-location with other IBM divisions to identify opportunities, validate their ideas or prototypes and bring a wide array of innovations, tools, and expertise directly to customers.

Recently, IBM IRL unveiled the resiliency maturity index (RMI), a framework for building a resilient enterprise, which is effective in dealing with simple power and network failures, massive breakdowns from terrorist attacks, natural disasters, and pandemics. The framework is helpful in investment decisions.

"While clients benefit from working directly with IBM's technical experts and resources, gaining innovations that are more targeted to their specific needs, the researchers benefit by acquiring first-hand knowledge of client technology, business processes and challenges to spur further innovations," said Guruduth Banavar, associate director, IBM IRL.