Keane Inc, a business process and IT services firm, which had acquired a majority interest in Worldzen in 2003, a privately held BPO company, will be completely buying out Worldzen soon. | |
| This apart, the $955.9 million company is planning to invest "northwards of $100 million in India in the next few years." |
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| Speaking to Business Standard, Richard S Garnick, president - North America and global business lines, Keane Inc, said, "At present, our stake in Worldzen is 86 per cent but we will be taking total stake in the company as soon as possible." |
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| Keane had initially taken an approximate 60 per cent stake in Worldzen in 2003. Headquartered in the US, Worldzen has a facility in Gurgaon, which is involved in servicing billing, collection and recovery processes besides healthcare and insurance processes. |
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| The company is now known as Keane Worldzen and whether the Worldzen name will continue after the complete takeover is something that the company is yet to decide. |
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| Keane has a presence in India in Hyderabad, Gurgaon, Delhi and Noida. The company employs 2,800 people in India from around 10,000 worldwide. |
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| "We grew by 60 per cent last year in India. This year, we plan to accelerate that growth rate. In fact, we would like to have a total headcount of 10,000 in the next 3-5 years in India," Garnick said. "We will, therefore, be investing northwards of $100 million in the next three years," he added. |
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| The company not only plans to grow at the existing centres but is evaluating other cities as well. |
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| "We are looking at cities like Pune, Jaipur, Visakhapatnam, Goa, Bhubaneswar, Nasik and Chennai for further expansion," Garnick said, adding that they have also applied for land in Andhra Pradesh for the development of a campus. |
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| The Hyderabad centre of Keane employs around 1,000 people and the company will be increasing that number to 1,600 by the end of the year. Hyderabad will also be involved in the processing (development, integrating, testing etc) with regard to Keane's largest deal of $367 million for Australia's Transport Ticketing Authority. |
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