Note7 fiasco: Samsung likely to lose top position in premium handsets in India

According to estimates, 20 percent of Samsung's sales comes from the premium price segment

Samsung Electronics Galaxy Note 7 smartphones are displayed at its shop in Seoul, South Korea. AP | PTI
Samsung Electronics Galaxy Note 7 smartphones are displayed at its shop in Seoul, South Korea. <b>AP | PTI<b/>
BS Reporter New Delhi
Last Updated : Oct 12 2016 | 4:34 PM IST
Country's largest smartphone firm, Samsung, may lose significant market share in the next few months due to the ongoing fiasco over its latest flagship device Galaxy Note7.

According to estimates, the smartphone giant is at risk of losing the top position in the premium handsets market in India during the crucial October-December quarter.

The Korean smartphone maker has been holding on to its number one position in the premium (above Rs 30,000) price segment for a while now.

However, frequent incidences of Galaxy Note7 devices catching fire have impacted the company and its customers' belief in its products.  

While, the Seoul-headqurtered company had also come up with a revised version of the device assuring its customers that they would not catch fire.

However, reports of similar incidences with the newer Note7 devices last week failed the company and its customers expectationsl.

Samsung had subsequently scrapped its Note7 handsets within two months of its global launch in September.

This decision is in stark contrast to its earlier stance, where the company categorically maintained that it is working to deliver new handsets to Indian consumers. According to sources, the company had started assembling handsets in its Noida plant in Uttar Pradesh, and was planning to deliver them by third week of October. 

But a recall, followed by the abandoning an ongoing project, is expected to dent the Samsung's image and it's sales in the upcoming months, analysts said.

According to Tarun Pathak, a senior analyst at Counterpoint Research, it's sale may fall in the current quarter bringing the market leader down to the fourth position in the premium segment.

During the June quarter, Samsung held some 49 percent market share. While it's arch rival Apple had 47 percent of the market in its kitty.

According to industry experts and executives, the timing of the crisis is very crucial. The September-December period is considered to be most important for the sale of consumer electronics and technology products.

Around 30-50 percent of the total yearly sales are earned during this season by many handset firms in the country. Also some 20 percent of Samsung's sales comes from the premium price segment, according to estimates. Since the company does not have any other new product in that segment, it will now have to bank on its previous flagships like the Galaxy S7, S7 edge or the Note5.

However, the failed launch of Note7, which was positioned to counter Apple iPhone 7, may not be compensated. At a time when festive sales are in full swing, a 25 percent loss in sales would only lead to Samsung losing its top slot in the market.   
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Oct 12 2016 | 12:19 PM IST

Next Story