Voice-activated technology is called safety risk for drivers

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Matt RichtelBill Vlasic
Last Updated : Jun 14 2013 | 1:36 AM IST
As concerns have intensified about driver distraction from electronic gadgets, automakers have increasingly introduced voice-activated systems that allow drivers to keep their hands on the wheel and eyes on the road. But a new study says that the most advanced of these systems actually create a different, and worse, safety risk, by taking a driver's mind off the road.

These systems let drivers use voice commands to dictate a text, send an e-mail and even update a Facebook page. Automakers say the systems not only address safety concern, but also cater to consumers who increasingly want to stay connected on the Internet while driving.

"What we really have on our hands is a looming public safety crisis with the proliferation of these vehicles," said Yolanda Cade, a spokeswoman for AAA, whose Foundation for Highway Safety released the study on Wednesday.

The study is among the most exhaustive look to date at the new in-car technology and sets up a potential clash between safety advocates and the auto industry, given that automakers increasingly see profit potential in the new systems.

In some high-end luxury cars, like the BMW 7-series sedan, drivers can dictate e-mails or text messages. And some mainstream models are equipped with options that can translate voice messages into text. The Chevrolet Sonic compact car, for example, has a system that allows drivers to compose texts verbally on an iPhone connected in the vehicle.

More than half of all new cars will integrate some type of voice recognition by 2019, according to the electronics consulting firm IMS Research. "We are concerned about any study that suggests that hand-held phones are comparably risky to the hands-free systems we are putting in our vehicles," said Gloria Bergquist, the vice- president for public affairs at the Alliance of Automobile Manufacturers in Washington, adding that carmakers are trying to keep consumers connected without them having to use their hand-held phones while driving. "It is a connected society, and people want to be connected in their car, just as they are in their home or wherever they may be," she said.

In April, the federal government recommended that automakers voluntarily limit the technology in their cars to keep drivers focused.

The federal agency that made the recommendation, the National Highway Traffic Safety Administration, said it would review the latest research .

What makes the use of these speech-to-text systems so risky is that they create a significant cognitive distraction, the researchers found.

The brain is so taxed interacting with the system that, even with hands on the wheel and eyes on the road, the driver's reaction time and ability to process what is happening on the road are impaired.

©2013 The New York Times News Service

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First Published: Jun 14 2013 | 12:23 AM IST

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