- Tap on “Menu” icon
- Tap “Your Trips” and select the trip where you left something
- Tap “Report an issue with this trip”
- Tap “I lost an item”
- Tap “Contact my driver about a lost item”
- Scroll down and enter the phone number you would like to be contacted at. Tap submit
- If you lost your phone, enter a friend’s phone number instead
- Your phone will ring and connect you directly with your driver’s mobile number.
- If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you
- If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you.
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