While the core segments did well, the performance in the supply chain services and cross-border businesses underperformed due to exits from unprofitable contracts and weak seasonal demand. The company, however, remains confident of scaling up the supply chain business, given the pruning of portfolio, improving capabilities, and reducing low-margin contracts.
The operating profit margin performance of the core segments was also strong. Express segment margins came in at 16.3 per cent due to network efficiency and operational discipline while PTL’s profitability improved sharply to 10.7 per cent as compared to the year-ago margin of 3.2 per cent. The gains for this segment were on account of value-added services, operating leverage, yield gains, and better capacity utilisation.