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About 90 per cent of IndiGo's flight operations have returned to normal, Union Minister of State for Civil Aviation Murlidhar Mohol said on Saturday. He was speaking to reporters in the city, where he attended the inauguration of the Pune Book Festival at Fergusson College. Asked about the recent crisis faced by carrier IndiGo, Mohol said, Air services will resume gradually in the country. Prime Minister Modi ji has issued instructions, and an explanation has been sought from IndiGo. About 90 per cent of their flight operations have returned to normal. IndiGo had earlier cancelled thousands of flights nationwide after failing to plan for tighter safety regulations. The cancellations had peaked on December 5 before declining. The Union minister said a four-member committee would be appointed to fix responsibility for the situation. Passengers have suffered losses, and the ministry is taking immediate action, Mohol said. On the Pune Book Festival, Mohol said, The event has enhanced
Crisis-ridden IndiGo on Tuesday claimed that the airline is back on its feet and operations are stable, even as it keeps addressing all customer needs. In the latest video message, IndiGo CEO Peter Elbers also said that lakhs of customers, whose flights were cancelled or delayed, have already received their full refunds, and the process is ongoing on a daily basis. Elbers, however, remained tight-lipped on the compensation to customers, whose flights were cancelled at the last minute or were hugely delayed. As per the Civil Aviation Ministry's passenger charter, if an airline fails to inform a passenger of his/her flight cancellation at least two weeks before departure, compensation is legally mandatory, and its amount depends on the flight duration. Also, the airline has to provide compensation automatically, without passengers asking for it. "IndiGo is back on its feet, and our operations are stable. We've let you down when a major operational disruption happened, and we're sorr
Former Union minister Prithviraj Chavan of the Congress on Monday said the growing monopoly in the aviation sector poses a "serious threat" to economy and affects passenger interest, and demanded crisis-hit IndiGo be split into two companies to ensure fair competition. Talking to reporters here, Chavan noted only two major players now dominate India's air travel -- IndiGo with 65 per cent market share and the Tata Group (Air India and AI Express) with nearly 30 per cent pie. "In 2004, India had 10 functional airlines, but today only two big companies are left. Nearly 40 crore passengers and just two airlines -- this situation will become more serious in the future," the former Maharashtra Chief Minister cautioned. Calling the current crisis at IndiGo, which has seen widespread flight disruptions over the last one week, "unfortunate and shocking", the Congress leader maintained the situation was a result of regulatory lapses and alleged collusion between the government and private .
The Directorate General of Civil Aviation-appointed panel investigating the flight disruptions at IndiGo is likely to summon the airline's CEO Pieter Elbers and Chief Operating Officer Isidre Porqueras on Wednesday as part of the ongoing probe, according to a source on Monday. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of widespread operational disruptions. Its mandate includes assessing manpower planning, fluctuating rostering systems, and the airline's preparedness to implement the latest duty period and rest norms for pilots. The panel, announced by Director General of Civil Aviation (DGCA) Faiz Ahmed Kidwai on December 5, will also review the extent of compliance with the revised FDTL provisions, including analysis of gaps admitted by the airline and ascertain the accountability and responsibility for ...
IndiGo on Saturday announced that it will start flight operations from the newly-constructed Navi Mumbai International Airport from December 25 with domestic air services to 10 cities. IndiGo also said it plans to expand its operations, progressively from the Mumbai Metropolitan Region's second airport by adding direct routes to more destinations in due course. Spread across 1,160 hectares, the airport will have one terminal and one runway in the first phase with an annual passenger handling capacity of 20 million. The first phase of the airport has been built at a cost of Rs 19,650 crore. The facility was inaugurated by Prime Minister Narendra Modi on October 8 this year. IndiGo said it will connect the future-ready airport to ten cities across India including Delhi, Bengaluru, Hyderabad, Ahmedabad, Lucknow, North Goa (Mopa), Jaipur, Nagpur, Cochin, and Mangalore, starting December 25. Navi Mumbai International Airport (NMIA) is designed to complement the existing Mumbai ...
IndiGo has started direct flights from the national capital to Guangzhou. For the airline, Delhi is the second city after Kolkata to have non-stop services to the Chinese city. The carrier commenced daily, non-stop flights between Delhi and Guangzhou from November 10 and the services will be operated with narrow-body A320 neo aircraft, according to a release on Tuesday. With the latest addition, IndiGo now connects Delhi to 21 international destinations. On October 26, flights resumed between Kolkata and Guangzhou. China Eastern Airlines, on November 9, commenced direct Delhi-Shanghai flights. Following the recent diplomatic initiatives, it was decided to resume direct flights between India and China. Direct flights were operational between the two countries till early 2020 before being suspended due to the coronavirus pandemic. Indian and Chinese carriers had direct services. The services remained suspended in view of the eastern Ladakh border row.