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A consumer commission has asked Amazon to pay a refund to a TV buyer along with compensation, holding that an e-commerce platform cannot avoid liability for a defective product by claiming to be a "mere intermediary" and not the actual seller. District Consumer Disputes Redressal Commission (suburban Mumbai) on January 6 held Amazon Seller Services Private Limited (ASSPL) guilty of deficiency in service for resolving the issue. The commission, led by president Pradeep Kadu and member Gauri Kapse, ordered ASSPL to refund the customer, stressing that an online marketplace "cannot absolve itself of responsibility merely by describing itself as an intermediary, especially when it actively facilitates the sale, receives commercial benefit, and engages directly with consumers post-sale". "A consumer purchasing goods online does not have direct access to the manufacturer or service centre. The only visible and accessible entity is the online platform. The consumer relies not only on the
Starbucks has appointed Indian-origin technology executive Anand Varadarajan as its new executive vice president and chief technology officer (CTO), tapping a nearly two-decade Amazon veteran to lead its global technology operations. Varadarajan will take charge on January 19, join the company's Executive Leadership Team, and report directly to Chief Executive Officer Brian Niccol, Starbucks said. He succeeds Deb Hall Lefevre, who retired in September. At Amazon, Varadarajan spent close to 19 years building large-scale, customer-focused technology platforms, most recently overseeing technology and supply chain for its Worldwide Grocery Stores business. Earlier, he worked as a software engineer at Oracle and with several startups. Starbucks said Varadarajan brings deep experience in developing secure, reliable systems and scaling technology to support operational excellence while keeping customers at the centre. An alumnus of the Indian Institute of Technology (IIT), Varadarajan hol
Meta India on Friday named Aman Jain as the new head of Public Policy, to lead the social media company's policy strategy and engagements in India. Jain will also be a member of the India leadership team. He will join the company early next year and will report to Simon Milner, Vice President of Policy, Asia Pacific (APAC) at Meta. "Aman brings over 20 years of public policy and business strategy experience, with a proven track record at Amazon, Google, the Government of India, and international organisations," Meta said in a release announcing the appointment. He has held senior roles at Google India, including country head for government affairs and public policy. Most recently, he served as Director of Public Policy at Amazon, leading policy strategy across marketplace, operations, competition, and technology. India is a strategic market for Meta. As the country's digital economy accelerates across areas such as AI, emerging tech and the creator economy, Meta aims to help buil
