Need clear chain of command to handle safety, DGCA tells Air India

The DGCA told the airline to remove this confusion so that there is a clear line of communication between the regulator, accountable manager and chief of flight safety

The Directorate General of Civil Aviation (DGCA) has asked Air India (A-I) to establish a clear chain of command to tackle matters related to safety, officials told Business Standard.

The regulator issued this direction after the airline violated safety standards twice in the last couple of months.

Currently, there is some “confusion” within the airline about who is handling safety matters, with Rajeev Gupta as “chief of flight safety” and Henry Donohoe as “head of safety, security, and quality,” according to DGCA officials.

Gupta took charge in December last year, while Donohoe took over a month earlier.

The DGCA told the airline to remove