Creating value through differentiation
By taking the road less travelled, a few select brands have created value and sparked customer delight, in the process being recognised as the Most Trusted Brands of India 2023
The rules of engagement as we know it in the social and real world have changed dramatically. At one time, brands single-handedly drove the narrative. However, in the past few years it has been seen that consumers seek to align with brands that resonate with their own personal values and sense of purpose.
This shift in the marketing landscape has been a great equaliser, and a few brand boffins realised this, differentiating their offering by reshaping its core proposition in keeping with the times, in a manner that is authentic and credible.
Trust and authenticity: critical success ingredients
As the marketplace gets crowded and competition fierce, marketers and brand custodians have come to realise that a brand’s ability to deliver on promises, create consumer experiences, and provide value to its customers consistently through its product and services are factors that make a brand stand out. The Most Trusted Brands of India 2023 lauded brands that have successfully reigned supreme in the hearts and minds of consumers.
Taking a research-based approach, Team Marksmen celebrated brands worthy of this accolade by using multiple parameters as part of a rigorous process.
The brands comprising Most Trusted Brands of India 2023 include:
- AkzoNobel India (Dulux)
- Granules India Limited
- Amulya Mica
- Avery Dennison India
- BIRLA HIL PIPES
- Clear
- CP PLUS
- Dr. Ortho
- Duroflex
- East West Pharma
- Enamor
- EQ India
- Fenesta Building Systems
- Fossil
- Gemini oil
- GreatWhite Electricals
- Haier Appliances (India)
- Hettich India Private Limited
- Hitachi Energy
- IIFL Finance
- Indian Bank
- Intervalve Poonawalla
- Kaya Limited
- Kisan
- KONE Elevators India
- Kotak Mahindra Bank
- Listerine
- LUX COZI
- Macmillan Education India
- Motorola
- MSP Steel
- Muthoot FinCorp
- MyTeam 11
- Nature Fresh
- Nayara Energy
- NTT Ltd. India
- Orient Electric
- ORRA Fine Jewellery
- Pankajakasthuri Herbals India (P) Ltd
- Parexel
- Pet saffa
- Reliance Digital
- Reliance MET City
- Rinac India Limited
- Roop Mantra
- Sharekhan Limited
- Shirdi Sai Electricals Ltd.
- Sprite India
- Sri Balaha Chemicals
- Switch Mobility
- Taj Mahal
- Tata Motors
- Tata Shaktee
- TCI Express
- Vijaya Diagnostic Centre
This industry-led and research-driven knowledge platform saw industry doyens delve into what it takes to build winning brands, how to shape the consumer experience through omnichannel strategies, create brand affinity, the evolution of brand-building, and much more.
The line-up of experts offering their perspectives included Shubhranshu Singh, VP Marketing, Tata Motors’ Commercial Vehicle Business Unit; Elizabeth Venkataraman, Joint President and Head of Marketing & Alliances, Kotak Mahindra Bank; Krunal Desai, Director Marketing, ZEE5 Global; Jean-Christophe Gougeon, Director and Chief Marketing Officer, Sharekhan by BNP Paribas; Manashwi Banerjee, Head of Communications India & South Asia, Hitachi Energy; Prasenjit Roy, Chief Marketing Officer, NTT India; Deepak Gaur, Director, Advisory Experience Consulting, PwC India; and Josy Paul, Chairman and Chief Creative Officer, BBDO India.
Offering his thoughts on the sidelines, Akash Tiwari, Co-Founder and CMO, Team Marksmen Network, said, “Brands are so much more than a collection of features and benefits. They are a critical part of our lives and cultural fabric, and as the marketplace gets crowded and competition becomes fierce, custodians have realised that trust is a key differentiating factor that can build a moat around the brand’s bottom line. It can even protect their brand’s core value proposition and protect it from any unforeseen externalities.
The brands recognised as Most Trusted Brands of India 2023 understand and epitomise this fully. It is their ability to deliver on promises, create unparalleled consumer experiences, and provide value to customers consistently that has seen them earn this one-of-a-kind accolade. But more than just appealing to the head, it is about reigning supreme in the heart that has stood these brands in good stead. We hope that their blueprint of success is one that others can learn from as well.”
About Team Marksmen:
Team Marksmen's mission is to bring knowledge communities to life and help business leaders from all sectors navigate the contours of a changing world order. This is accomplished by utilising a variety of bespoke industry-centric knowledge platforms, such as Roundtables, Summits & Conferences, Workshops, and Recognition Ceremonies.
We collaborate with leading thinkers from various industries on the most pressing issues confronting organisations, governments, and society, and we share our findings through thought-provoking content on our daily news and insights website, marksmendaily.com, and our quarterly business and lifestyle magazine, in Focus.
To learn more, write to us today: contact@teammarksmen.com
Disclaimer: No Business Standard Journalist was involved in creation of this content
Topics : Indian brands
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First Published: Mar 31 2023 | 6:23 PM IST