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Fighting digital fraud: From KYC processes to advanced authentication

To prevent fraud, we need better know-your-customer (KYC) processes

Photos: KAMLESH PEDNEKAR
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L-R: Ashok Hariharan, founder and CEO of IDfy; Karan Sapra, head of consumer business (payments and financial services) Google Pay; Natasha Jethanandani, CTO of Kaleidofin; Ramesh Lakshminarayan, chief investment officer at HDFC Bank; and Sivram Kowt

BS Reporter
In today’s rapidly evolving digital payment landscape, security concerns remain a top priority for stakeholders across sectors. At a panel discussion in the Business Standard BFSI Insight Summit 2024, Ashok Hariharan, founder and CEO of IDfy; Karan Sapra, head of consumer business (payments and financial services) Google Pay; Natasha Jethanandani, CTO of Kaleidofin; Ramesh Lakshminarayan, chief investment officer at HDFC Bank; and Sivram Kowta, president of banking at Zeta, shared their insights on the impact of digital fraud, along with strategies to strengthen security measures. Edited excerpts: 
How do you think our lives can be safer in terms of digital payment?