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UPI-based ATMs will not replace conventional ATMs; both will co-exist

An ATM solely dedicated to UPI-based cash withdrawals simplifies the machine's hardware components

ATMs can now perform around 95 per cent of the activities which were traditionally done by bank branches, and that, too, 24X7 | File photo
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Ajinkya Kawale Mumbai

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India’s automated teller machine (ATM) network may soon see an upgrade as it introduces a new feature to existing ATMs, allowing them to dispense cash through Unified Payments Interface (UPI)-based quick response (QR) codes.

In September, National Payments Corporation of India (NPCI) unveiled UPI-based ATMs. These machines enable customers to withdraw cash without requiring a physical card. Users simply scan a QR code displayed on the ATM screen, enter the desired amount, and input their UPI personal identification number (PIN) on their phone to withdraw money.

An ATM exclusively dedicated to UPI-based cash withdrawals streamlines the machine’s hardware components, eliminating