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Rethinking America: What food delivery apps teach us about tariff wars

Zomato and Swiggy are platforms. Platforms are a business that connect a large number of buyers with a large number of sellers

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Illustration: Binay Sinha

Shankar SharmaAmit Bhartia

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Namakkal doesn’t conjure up any vision of an uprising site, a la Meerut, where the Revolt of 1857 began. But in July this year, I came across a news item about a bunch of restauranteurs in Namakkal getting together to protest against Zomato and Swiggy’s practices that were hurting them.
 
Zomato and Swiggy are platforms. Platforms are a business that connect a large number of buyers with a large number of sellers. 
The question is what comes first: The buyers or the sellers? 
This is an interesting question. Our answer: If you are selling goods, the sellers come first. Think
Disclaimer: These are personal views of the writer. They do not necessarily reflect the opinion of www.business-standard.com or the Business Standard newspaper