Swiggy's new XL fleet includes 20 specially designed electric vehicles that cater to large orders
Swiggy's IPO move had investors buzzing about the competitive landscape in the food delivery market as Zomato's scrip slipped up to 3.64 per cent to an intraday low of Rs 273.50 per share.
A report reveals that food aggregators' pricing models include small, seemingly negligible fees, which can add up significantly, affecting consumers' wallets without immediate notice
Effective from Monday (September 16), restaurants that fail to comply with the new rule against AI images will be removed from Zomato
This collaboration aims to transform train journeys, enabling passengers to enjoy a variety of dishes from the comfort of their train seats
Available on both Swiggy Food and Instamart, incognito mode ensures that users can place orders and keep their selections confidential
Rival firms like Zomato-owned Blinkit already offer BNPL services to their customers through partnerships with players like LazyPay and Simpl
In this regard, Zomato's strategy differs greatly from that of its unlisted rival, Swiggy, who is trying to integrate all of its offerings under one 'super app'
One of the sources said Swiggy aimed to use IPO proceeds to expand its quick commerce Instamart business and open more warehouses to better compete with Zomato
Zomato had launched its intercity food delivery service in August 2022 to offer consumers delicacies from across ten cities in India from the comfort of their homes
Poor road conditions and waterlogged streets amid heavy rainfall have led to an increase in undelivered orders
Food delivery aggregator Zomato, which began charging platform fee on orders from last August, collected Rs 83 crore through the new levy till March, the company's annual report has revealed. Platform fee has been cited as one of the three key factors driving Zomato's Adjusted Revenue, which grew 27 per cent year-on-year to Rs 7,792 crore in FY24. "Adjusted Revenue as a percentage of GOV (gross order value), continued to increase primarily due to increase in restaurant commission take-rates, improvement in ad monetization and introduction of platform fee from Q2FY24 onwards," the report stated. All of these factors more than compensated for the reduction in customer delivery charge per order due to the free delivery benefit available on Gold orders, it added. Interestingly, most late night orders in the last fiscal year came from Delhi NCR, while most breakfast orders came from Bengaluru, Zomato shared in the report. The food delivery aggregator began levying platform fee at Rs 2
ONDC promotes open networks for exchange of goods and services digitally, its platform-agnostic architecture allows buyers and sellers to transact irrespective of the platform they use
The report added that as many as 90 per cent of breakfast orders recorded were vegetarian. Masala Dosa, Vada, Idli, and Pongal topped the morning order charts
Hyperlocal e-commerce firm magicpin plans to invest Rs 100 crore over the next three months to onboard over 1 lakh new restaurants and cloud kitchens on the government-backed e-commerce platform ONDC, the company said on Sunday. magicpin will invest funds towards offering onboarding incentives like zero commission, zero onboarding fees, and free home delivery, among others, for customers by newly partnered restaurants. "Our goal is to provide a risk-free entry to promote the participation of food merchants and restaurants in the digital economy by eliminating entry barriers such as high commissions and onboarding fees, and committing Rs 100 crore towards this initiative," magicpin CXO - Enterprise Brands Naman Mawandia said. magicpin is one of the leading seller apps on ONDC. Its food tech vertical competes with food delivery apps like Swiggy and Zomato. "We aim to not only accelerate the adoption of online food delivery among diverse restaurant partners, thereby benefiting the ...
Zomato's new 'Brand Packs' feature aims to boost customer loyalty for more than 4,000 restaurants on the food delivery platform
A Noida-based entrepreneur shared that an Ola food delivery partner demanded an extra Rs 10 to deliver the order and then kept him waiting for almost 45 minutes
Food-delivery firm Zomato has hiked the platform fee to Rs 6 from Rs 5 per order in Delhi, Mumbai and Bengaluru. Its rival Swiggy, which had also increased the platform fee in select cities on Sunday, reverted to charging Rs 5 per order on Monday in Delhi, Mumbai and Bengaluru, as shown on its app. When contacted to ascertain the reasons for the hike, both Zomato and Swiggy declined to comment. The two companies had introduced platform fees last year, initially at Rs 2 per order, which has been increased gradually. Platform fee is treated as one of the ways in which food-delivery platforms are trying to increase their profitability, with a duopoly in place as Zomato and Swiggy are the key players in the segment.
On August 31, 2023, Sheethal had placed an order for momos via Zomato, paying Rs 133.25 but she alleged that she never received the momos nor did a delivery agent visit her home
Swiggy's 'Eatlists' feature will allow food enthusiasts to compile and share their favourite dishes directly within the Swiggy app