Rao also said that death claims in the first quarter of the financial year have been on the lower side compared to the same period last year.
"As a result of the lockdown, many people have not been able to come out and file claims. While they could claim digitally, many customers did not avail the digital interface for filing claims. However, with our branches opening up, we have received almost a similar number of claims in July and August this year, as compared to last year," he said.
With regards to Covid-19 claims, he said, "We have received just about 69 claims until now, which is roughly 2 per cent of our overall claims. This trend is reflective of the data for Covid claims in the Indian life insurance industry."