Gartner ranks Aegis among top 10 BPO firms in 2012

Aegis is a global BPO and technology Company founded 30 years ago in the US

Aegis Limited, an outsourcing services company and part of the $27 billion. Essar Group, has announced that it was one of the top 10 business process outsourcing providers to be included in Gartner Inc’s 2012 Competitive Landscape: The Rise of Indigenous BPO Providers in Asia Pacific.

According to Gartner, this 2012 report identifies key market leaders for a diverse range of horizontal, multi-domain BPO services in Asia/Pacific and provides profiles of the players in Asia/Pacific. The top 10 BPO providers in Asia/Pacific had combined revenue of over $2.8 billion in 2011, and leading four of these providers including Aegis had revenues of more than $400 million each in 2011.

According to Gartner estimate Aegis’ Asia Pacific BPO market share for 2011 was 7.1 per cent. The company offers multi-channel Customer Lifecycle Management, F&A, HR and Procurement outsourcing solutions through its experience centres across India, the Philippines, Australia, New Zealand and Sri Lanka.

According to Sandip Sen, Global CEO, Aegis “The Company has been able to leverage its people, processes, technology capabilities, and customer experience-led solutions to enhance its positioning in the BPO value chain across Asia Pacific region”.

Aegis is a global business process outsourcing (BPO) and technology Company. Aegis was founded 30 years ago in the US and now has operations in 56 locations across 13 countries with more than 60,000 employees. Aegis services over 300 clients from verticals such as Banking, Financial Services & Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities.