Sistema Asia Fund-backed Licious which has seen its order volumes go up by 300 per cent after the Covid outbreak via online sales is also looking at expanding its offline capabilities beyond Delhi and Bengaluru in the near future.
The company has seen per day deliveries more than double, with a 30 per cent increase in average order value from customers the past few months. “This demand surge is seen across all markets where we are present including Bengaluru, Hyderabad, Delhi-NCR, Chandigarh, Mumbai, Pune, and Chennai,” said Abhay Hanjura and Vivek Gupta, co-founders, Licious.
CE Ventures-backed FreshToHome, which currently has 10 offline stores, had plans to take it up to 50 stores by the end of this year which has been delayed due to the numerous lockdowns. “Consumers now understand that going to the wet market is not the most hygienic experience given the safety elements during Covid times. Our omnichannel strategy is offline to online conversion where first customers experience the product at our stores and then after the second or third order, they move to online ordering,” explains Shan Kadavil, CEO, FreshToHome.