US-based MiraMed Global Services utilises inorganic route for growth

Acquires US-based On Call Consulting and plans to acquire one more US firm in near future

US-based MiraMed Global Services is using the inorganic route to expand and strengthen its operations in the healthcare Business process outsourcing (BPO) solutions business, by acquiring a company last week and in the process of finalising another acquisition in near future. Ajuba, a part of the MiraMed, is also in the process of expanding its strength by adding capacity in Chennai, Tamil Nadu.

The US-based firm said that it has acquired On Call Consulting, a health information management (HIM) consulting, offering services in clinical documentation improvements, oncology data management, coding, recruiting and case management, for an undisclosed amount. The latter has a revenue of $15 million and would add 160 people to MiraMed Global Services.

"This acquisition would help us to expand our footprint in the coding market. We are expecting to fully integrate the new firm in six months," said Tony Mira, founder and group CEO of Ajuba Solutions India Pvt Ltd. He added that the company is working towards closing another deal, to acquire a company to gain technology advantage.

The proposed acquisition, of another US-based company with the size of aound $30 million in revenue and would bring in technology expertise on record management and big data analytics, which would help the company to serve its customers better. This would also add another 700 people to its existing headcount. In the near future, the company would look at consolidating the acquisitions, he said.

The Obamacare has helped the healthcare industry in US to grow better and the company's growth rate has increased from around seven% a year earlier to around 15-16% in the past couple of years, he added. It is also looking at getting clients from United Kingdom.

The Indian operations under Ajuba Solutions, is also beefed up with new recruitements, and plans are to add around 1,000 more employees to the existing 3,500 employees. The company announced launch of a new facility in One India Bulls Park in Ambattur, near Chennai. The new facility, with 50,000 sq ft space, has a capacity to seat over 650 employees

"We currently have around five offices in the city and the new facility is in another part of the city outskirts, which would help to explore the talent in that part of Chennai," he said. With the global business growing faster, the company is also looking at new facilities to expand capacity and has cities including Bengaluru and Hyderabad, apart from Chennai, are under consideration for new facilities. It is also looking at some of the tier I, II cities, he added.

Almost 85% of the works would be done in India, while the company has set up a facility in Philippines, which would carry out around 10% works, he added.