We're working to make taxpayers' lives easy: CBDT

The effort of the department is to create an environment whereby the hassle of paying taxes is eliminated totally: CBDT Chairperson Anita Kapur

The CBDT is working to create an atmosphere where a taxpayer's life becomes so "easy" that they are never compelled to visit an I-T department office and the hassle of paying taxes is "eliminated totally", its chief has said.

Central Board of Direct Taxes (CBDT) Chairperson Anita Kapur says while there can be no alternative to paying taxes on ones' income, the revenue establishment can at least go the extra mile in ensuring that an individual's experience remains pleasant and not bitter while doing this national duty.

"Every tax department has to collect taxes...I don't think there can be doubts about that. The department exists to collect taxes and payment of taxes is also a painful job because everybody feels that their hard-earned income is being taken away. So, there is a general position which is not a very congenial position.

"Now, the effort of the department is to create an environment whereby we cannot take away the liability of taxes but we can make the process of paying taxes so simple that at least the cost of compliance and also the hassle of paying taxes is eliminated totally," she said while interacting with journalists recently.

She said the effort of the apex policy making body of the Income Tax department is to usher in such measures and policies that make tax compliance a very easy and smooth affair.

"Taxpayers should get all facilities whereby they can comply with the laws easily and they should also have the facility that their grievances get redressed in short time," the CBDT boss said.