Reporting time for TOEFL score reduces
The time taken to report Test of English as a Foreign Language (TOEFL) scores on the web has been reduced from three weeks to two weeks, and printed score reports will also arrive faster.
The improved turnaround time is part of ETS’ ongoing efforts to improve the experience of test takers and score recipients. Additional improvements in score reporting time are planned.
“Test takers requested faster score reporting and that’s what we gave them,” explains Teresa Sanchez-Lazer, executive director of Global Product Management at ETS.
“We introduced efficiencies and cut one week off of the process. We tried it out earlier this year and it worked very well. We look forward to further improvements in the second phase of the project.”
“Reporting scores more quickly helps test takers and universities in a very tangible way,” said global Vice President and Chief Operating Officer David Hunt. “Scores get to universities sooner and test takers learn of admission decisions much quicker. It’s easier and faster for everyone.”
ETS is a non-profit organisation, which serves individuals, educational institutions and government agencies by providing customized solutions.