Business decline are transactions declined due to reasons such as exceeding per transaction limit, exceeding permitted count of transactions per day and exceeding amount limit for the day. According to the available data, about 313,995 IPO mandates — the highest among all banks —were created at State Bank of India (SBI) in January 2022, of which 12.51 per cent were business declines. This compares with 1.96 million IPO mandates created at SBI in December 2021, of which 8.26 per cent were attributed to business declines.
This has led to the government asking banks to lift these individual transaction caps at least when the issue opens, so that retail investors applying for LIC IPO do not face such back-end failures. This has been done for IPO-related transactions, but some banks such as SBI have increased the per-transaction limit for all transactions as it’s difficult to monitor individual transactions due to scale of operations. Other banks are also in the process of removing the per-transaction limit, the official said.