IIB launches ROHINI to ease inefficiencies in claim settlements

Insurance Information Bureau of India (IIB) has launched the Registry of Hospitals in Network of Insurance (ROHINI ) to ease inefficiencies in claim settlements. It has close to 35,000 hospitals which have been provided with a 13 digit hospital identity number.

R Raghavan, chief executive officer of IIB said the health insurance industry in India is close to Rs 20,000 crore (including government schemes). “However, there is no credit credible registry of hospitals for the benefit of the stakeholders involved in the health insurance industry. ROHINI would be credible source of information on hospitals,” he said.

ROHINI will help avoid duplication since every hospital will have one unique identity number. It also has a hospital self service portal for fresh enrollment, addition/deletion or amendment of already registered details. Also, alerts would be sent to Insurers and third party administrators for any changes in the registry (new hospitals added, changes in the coordinates of an existing hospital, etc).

Future enhancements will be made to the registry with attributes like number of beds, specialisation, details of doctors, classification/ categorisation of these hospitals into clinics, hospitals, diagnostic centres among others, based on the feedback from the stakeholders, their evolving needs and their experience in the initial phases. Public can choose the hospitals based on their location preferences, specialities, empanelment of hospitals with insurance companies.

Talking on the sidelines of this event, Insurance Regulatory and Development Authority of India (Irdai) chairman T S Vijayan said that this will enable insurers to get access to authentic and de-duplicated registry.

On the issue of selling simple products, he said that they have encouraged insurers to sell simple products off-the-shelf which will be easy to understand.

He also added that use and file will be initially allowed in non-life insurance for tailored products and they will have a pre-determined structure. On group health pricing, he said that insurers have been asked to justify their pricing for corporate and individual clients in this space.