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Companies are exposed to the wrath of consumers on social media like never before. Heres what the smarter ones are doing to handle such feedback effectively

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Rohit Nautiyal
Last Updated : Jan 29 2013 | 2:34 PM IST
>Companies are exposed to the wrath of consumers on social media like never before. Here

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First Published: Jan 21 2013 | 12:30 AM IST

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