What they don't teach you at B-school

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| B-schools teach how to break down large issues into smaller, manageable ones, and to seek solutions in a structured, tested, step-by-step process. All powerful left-brain tools that deliver well in a world hungry for short-term maximisation, be it the value of each transaction, or the next quarter's profits. |
| Things change dramatically when the perspective shifts to the long-term. The quality of human relationships begins to influence professional outcomes. And in strange ways that cannot be planned, predicted or foreseen, life comes full circle, often with a twist! |
| So a long-forgotten junior reappears as a client, an old client needs your help to land a job, you get interviewed by someone you fired 10 years ago, you get a call for a reference check on your ex-boss who covered up for you... Bizarre as these situations sound, I know all of them to have occurred. And what life throws back at you, doesn't necessarily come from the same source! |
| When we deal with people and take decisions, we normally keep only short-term outcomes in mind. It is futile to predict what may or may not happen years later. So how do we apply the Law of Karma to professional relationships? |
| At the end of each working day, if you ask yourself, "Did I do the right thing? Did I do it the right way?", you won't find the answer in any B-school curriculum. You may get the answer unexpectedly in a sudden twist of your career, years later. Or if you search hard enough, you'll find the answer right now, deep within your own heart. |
| (Chandradeep Mitra is president, Optimum Media Solutions. He graduated from IIM Kolkata in 1988.) |
First Published: Apr 04 2006 | 12:00 AM IST