Assam opens BPO unit under Digital India initiative

As the BPO (Business Processing Outsourcing) industry is making giant strides in Northeast India; a new unit under the 'Northeast BPO promotion scheme' has opened in Guwahati.

BPO, being the fastest growing segments of the Information Technology Enabled Services industry (ITES), is one of the major sources of livelihood for many in the region.

Operations manager Uday Kiran, said, "We have established a BPO unit with the help of the government of India as well as the state government of Assam. We would like to thank STBI who supported us to establish this BPO unit here. We now provide employment for 70 people."

To bring in more development, the Centre has rolled out the Northeast BPO promotion scheme envisaged under the Digital India Programme that seeks to incentivise establishment of 5000 seats in respect to BPO/ITES operations in North Eastern Region.

Other than Guwahati, many BPO centers under the scheme have been inaugurated in different parts of Imphal.

An employee, Kabita Singh said, "I have been working here more than a year now. We have four branches in total. Different kinds of services are provided here, like form processing, BPO, payroll services, and software."

The budget outlay for the North East BPO Promotion scheme is around Rs. 50 crore. The scheme has the potential to create 15,000 direct jobs.

Another employee said, "It will be much beneficial for the youth, as most of the young generation are going to Kolkata, Delhi, outside for BPOs. BPOs, if it will be open in our state it will be much and much better for all the youth who are searching for jobs.