Leela Ambience Convention Hotel drives for newness in each experience

Believing strongly in the philosophy of Atithi Devo Bhava, The Leela Ambience Convention Hotel, Delhi stands true to the guarantee of warm, efficient and selfless guest experience services with an art mastered in delivering customer satisfaction.

"Atithi Devo Bhava is our philosophy, which means we put our guests above us at all times. This itself guarantees that guests experience from-the-heart, warm, efficient and selfless service, this kind of service is unique and rare. Some hotels in India have mastered the art of delivering this kind of service and Leela leads the way," said General Manager Varun Chhibber.

Chhibber, an avid traveler, was appointed as the General Manager of The Leela Ambience Convention Hotel, Delhi in December 2017. With over 17 years of experience, his operational skills and vision have been ideal for leading forth the hotel's transition into one of the most preferred hotels in Delhi NCR.

Commenting on the property standing true to its brand value, he said, "Leela is a luxury brand and we operate in a market where guests appreciate innovation and newness in experiences."

"We attempt to provide our guests with experiences that are not commercial and routine, whether it is a visit with the concierge, who assist them in shopping and going to the temples of Delhi or walking the streets of Old Delhi or taking them on a tour of Agra connecting the dots and bringing them back; So our endeavor is to curate experiences which are unusual, authentic and unique and that's how our brand continues to flourish," added Chhibber.

Located strategically close to commercial and leisure encashment areas of Noida, Sahibabad, Ghaziabad and Central Delhi, The Leela has a direct access to the Yamuna expressway.

The hotel is constructed in a way that a large part of the hotel is isolated from the convention wing of the hotel and that keeps both the corporate travelers and leisure traveler content and excited.

"Delhi being one of the best connected cities in India, a lot of inventory has come into Delhi in the last 2-3 years including those at Aerocity, large spaces in Noida, our hotel in specific, which now can host world class events," added Chibber.

He added that great connectivity, international level of infrastructure post the commonwealth development married with good infrastructure in hotels, space and technology makes Delhi a popular destination for corporate events.

Adding to 2 years of GST, he said, "We believe that any transparency in bureaucracy is good."

"GST is a good initiative, it puts a big umbrella and makes the playing field even for players across the border. This means ultimately the one who has the edge of merit will win and we believe we have that edge," he added.