LTI and Duck Creek Technologies to jointly implement business transformation for Mutual Benefit Group

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As part of a broader cloud strategy for its business, the carrier's decision to migrate all of its core systems to SaaS was driven by a desire for a modern operating model that will allow them to shift more resources to direct support of their agents and customers. A regional carrier in a market saturated by the largest players in the industry, MBG saw this move to SaaS as an opportunity to use technology to help level the playing field and deliver exceptional customer experiences.
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First Published: Feb 17 2021 | 10:46 AM IST