For fifth consecutive year
Tata Consultancy Services has been named as number one for customer satisfaction in the European region's largest independent report of IT service providers by Whitelane Research. This is the fifth year in a row that TCS has achieved the highest level of customer satisfaction across the continent, leading the way for customer centricity in a world where technologies such as AI, Cloud and robotics are playing an increasingly decisive role in how businesses are performing.With a satisfaction score of 80% in 2017, TCS occupied first place again in customer satisfaction rankings across Europe. The company topped the ranking in Germany, Belux, Netherlands, Switzerland and the Nordics, while also leading the way for the financial services and manufacturing sectors.
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