Railways launch online 'clean my coach' service

Passengers have to send an SMS on 58888 or use the android app or Web page www.cleanmycoach.com

Railway Minister Suresh Prabhu on Friday launched an online "clean my coach" service that allows travellers to get their compartments cleaned by sending an SMS or by using an app or a designated website.

"As per the scheme, for any cleaning requirement in the coach, passengers have to send an SMS on a mobile number 58888," a statement issued by the ministry said. "Alternatively, passengers can use the android app or Web page www.cleanmycoach.com for logging the request."

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Following this, a passenger's request is immediately acknowledged via SMS on mobile phone along with a code. "This service empowers the citizen to get an important service on board and is in line with the objectives of the 'Digital India' programme."

Prabhu had announced this scheme in the rail budget for the next fiscal.

"Taking forward the momentum on 'Swachh Rail, Swachh Bharat', we intend taking a string of measures to improve the cleanliness on stations and trains," he said, adding a pan-India "clean my coach" scheme will be among such steps.