Letters: One step back too many

When a gas cylinder was delivered to my home recently, my wife called to say that the vendor was asking for a very high amount - Rs 1,200 plus - even though it was well within our entitled number at subsidised cost. Cooking gas being a necessity, there was no choice. She paid. But within two hours there was a series of pleasant surprises. An SMS came stating that the subsidy would be refunded to me. Within an hour another SMS came informing me that the amount had been refunded. And when I checked my bank account the next day, the amount was already there. I was impressed to no end. A pleasant experience of a government effort. Newspapers and TV channels are never tired of reporting about the negative things happening in India. While there is nothing wrong in sharing negative developments to improve a situation, it is also necessary to present the positive aspects. The media must support new things that work for the good of the nation. The government has now abandoned this newly-created working procedure set up with great efforts and gone back one step, maybe many steps. How sad!

Shiva Kumar Mumbai

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