88% of Indians use mobiles for payments to make purchases: Study

In India, the respondent pool comprised of 2,000 consumers aged 18-74, who owned or used a smartphone and over 300 business influencers or decision makers who sell or accept payments online

Photo: Shutterstock
Photo: Shutterstock
Press Trust of India Mumbai
2 min read Last Updated : Nov 22 2019 | 11:34 PM IST

As many as 88 per cent of Indians surveyed use a mobile device to make payments, way above the global average, according to a study.

The PayPal and IPSOS 'mCommerce Report', based on a survey conducted across 11 countries with about 22,000 consumers and 4,000 business respondents, examined how people shop and sell online.

In India, the respondent pool comprised of 2,000 consumers aged 18-74, who owned or used a smartphone and over 300 business influencers or decision makers who sell or accept payments online.

"88 per cent of the surveyed Indians use a mobile device to make payments, way above the global average of 71 per cent," the survey said.

It also said 45 per cent of merchants have made mobile optimisation a business priority in the next 12 months.

"Time saving and ease of transacting is the main drivers for mobile commerce," it said and added social commerce adoption is led by the young.

According to the study, apps are a popular way of transacting, wherein 98 per cent of Indian mobile shoppers pay through apps as against 90 per cent of the global average.

Bill payments and fashion are the key sectors where app purchases take place, it added.

It also said India has emerged as a forerunner in mobile commerce adoption in comparison to its global counterparts.

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

Topics :mobile paymentmobile wallets

First Published: Nov 22 2019 | 8:26 PM IST

Next Story