In an open letter to its customers, Apple CEO Tim Cook said that building a backdoor access to encrypted data on the iPhone of San Bernardino gunman Syed Farook would be "too dangerous" to create.
Cook's response comes a day after a federal judge ordered Apple to provide investigators access to Farook's iPhone after the company "declined to provide" it voluntarily.
"The United States government has demanded that Apple take an unprecedented step which threatens the security of our customers.
He said that for many years, Apple has used encryption to protect its customers' personal data because it believes it is the only way to keep their information safe.
"We have even put that data out of our own reach, because we believe the contents of your iPhone are none of our business," he argued.
Informing its customers that Apple has co-operated with security agencies, including the FBI in the investigation of San Bernardino attackers, up to this point, he said the company has done everything that is both within its power and within the law to help authorities.
Specifically, the FBI wants Apple to make a new version of the iPhone operating system, circumventing several important security features, and install it on an iPhone recovered during the investigation.
"In the wrong hands, this software - which does not exist today - would have the potential to unlock any iPhone in someone's physical possession," he warned.
"The FBI may use different words to describe this tool, but make no mistake: Building a version of iOS that bypasses security in this way would undeniably create a backdoor.
Farook and his Pakistani wife Tashfeen Malik shot dead 14 people and injured 22 others at an office party in San Bernardino, California, before they were killed in a shootout with police.
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