Disclose snags which brought metro services to halt: CIC

The Central Information Commission has directed the Delhi Metro Rail Corporation to disclose the details of technical snags due to which trains halted on the routes during the last one year.
The order of the Commission came on the petition of Aseem Takyar who had sought details of technical snags which brought the metro operations to a halt causing inconvenience to the passengers.
During the hearing, Information Commissioner M A Khan Yusufi said appellant has been asking a complete list of incidents when train services were halted due to technical snag or due to other reasons on all the routes and lines along with duration of the halt in the service.

"The Commission feels that respondents are under legal obligation to provide the complete list of the incidents, as asked, for free of cost to the appellant," he said.
Takyar had also sought copy of some documents for which Delhi Metro Rail Corporation (DMRC) has asked him to deposit Rs 550 as fee for giving him photocopies of 275 pages but Takyar did not provide any fee.
The Commission felt that DMRC was justified in seeking Rs 550 as fee for photocopy and asked him to pay for it.
Technical snags on Blue Line have repeatedly forced the DMRC to halt the services causing inconvenience to passengers who travel on the Dwarka Sector 21-Noida City Centre/Vaishali route.

Recently doors of a metro train was left open on the Gurgaon-Jahangirpuri Line causing safety scare among the passengers. About 25 lakh people use the service of DMRC per day.