"Free Wi-Fi is a must for both business and leisure travellers, including Indians, as almost 53% of guests wish this amenity as a standard service across all hotels," according to the 'Top Hotel Amenity' survey by Hotels.Com, an online accommodation booking website.
The survey is based on the responses of over 4,700 respondents globally.
Also Read
tech savvy with a large percentage of the population using smartphones and rely on the free hotel Wi-Fi.
Deprived of free public wi-fi hotspots compared to other countries, Indian business travellers appear to be more reliant on the free hotel Wi-Fi as it stood first on their priority list with 33%, it added.
For leisure travellers, free breakfast and free Wi-Fi top the amenities list (33%), the survey said.
About 25% Indian travellers also feel fitness centres as the number one non-tech amenity, which should be available at all hotels.
Whereas a staggering 57% travellers are willing to
pay more to avail this facility, it said.
Mini bar (25%), DVD player (25%), trouser press (25%) and bathroom phones (12%) no longer appealing to the Indian travellers as they are never used, it said.
About 71% Indian travellers feel that hotels should do away with bath robes and use of pool, bathtub to lower the hotel rates.
Noise from other guests, unpleasant carpet odours and running out of hot water (43%) annoys Indians the most during hotel stays, it said.
Meanwhile, the survey also revealed that pilfering items from hotels is a global travel custom, in which India stood 20th in global ranking with (57%) bragging about not taking anything from hotel rooms while (29%) have admitted to pocketing stationary.
Meanwhile, Argentina (27%), Singapore (29%) and Spain (30%) lead the sticky fingers list.
In contrast, the survey found that (69%) of Colombians and (67%) of Norwegians indicated they have never stolen from a hotel.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)