Over 408 complaints from individuals or groups, ranging from trivial matters to criminal activities, were registered since the setting up of the cell on 17 May this year, Senior Superintendent of Police (SSP), Udhampur, Rayees Bhat said.
Named as 'Sahulat' (facility), it was an effort to improve the redressal of the grievances of general public, he said.
The SSP said that the initiative got a massive response and 408 complaints have been registered.
Bhat said about 496 feedback phone calls have been made and 234 SMS have been delivered to the complainants with regard to the progress or status of their grievance at police station or police post level.
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