Delhi Metro and CISF on Thursday said they will look into a video which showed a man wielding a baton and threatening commuters to maintain decorum during rush hours.
The incident happened at the Noida Sector 62 metro station on Blue Line during peak hours.
A Twitter user tagged the official handle of Delhi Metro Rail Corporation and said, "Dear @OfficialDMRCMay I know whether this person is authorised to beat passenger like this? And if passengers are not cooperating then there are other ways to tackle it. I don't think this is the very right and only way."
In reply to his tweet, the DMRC said, "We've forwarded your concern to CISF/DMRC Unit for needful action. Further, you may also share your concern at Co2dmrc@gmail.com or contact @CISFHQrs at 655155."
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