"I was just speaking to the telecom secretary that 'performance related pay' is implemented in a lot of places, so why not BSNL also discusses it...Instead of imposing it from the top, why don't you all discuss this and tell us whether the telecom department should consider such a proposal," Sinha said at BSNL's Heads of Circle Conference.
"Good workers need to be certainly rewarded...But the mindset that salary will come on the first day of the month whether or not work is done...One needs to come out of that mindset," he said.
"I was looking at your progress report...There are many areas where there is a negative growth...There is no need for such people to remain...If these people responsible for negative growth remain for a long time, then BSNL cannot progress or improve," he added.
Expressing disappointment at instances where telephone related complaints were being closed without actual resolution, the minister said genuine complaints should be addressed.
"If the quality of services is not good, then no telephony plan will work...So the focus should be on improving the services," he said.
Pointing out that landline connections in India are declining when globally there is no such trend, Sinha asked BSNL to introspect why schemes like free night-time calling and low tariffs are not able to arrest the decline in landline connections.
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