At her Senate confirmation hearing, Haley bluntly accused Russia of being complicit in war crimes in Syria going against the president-elect's talk of warmer relations with Moscow.
Three months later, she remains boldly off-message. Much to the chagrin of Washington diplomats, her remarks often go well beyond the carefully worded scripts crafted by the White House and State Department.
She's warned Syrian President Bashar Assad that "the days of your arrogance and disregard of humanity are over," even as other top aides to President Donald Trump insisted that his fate was a decision for the Syrian people.
US diplomats fear Haley's words could result in an inconsistent, incoherent international message. State Department diplomats drafted an email urging Haley's office to ensure that her public statements on high-profile issues are cleared by Washington. The email was first reported by The New York Times.
In some ways, Haley has been ahead of the curve. Her hints at a change in the Syrian government are now seeping into Trump policies, and the administration has toughened its stance on Russia.
As South Carolina governor, she was outspoken in her criticism of Trump during the 2016 campaign a stance that effectively disqualified other candidates for top administration positions.
The daughter of Indian immigrants, Haley alluded to Trump in denouncing "the siren call of the angriest voices" who disrespected America's immigrants. Trump tweeted that "The people of South Carolina are embarrassed by Nikki Haley."
The White House and the US Mission to the United Nations declined to comment for this story.
Haley's office falls under the State Department's authority, but administration officials say Haley's staff frequently bypasses the department for policy matters.
They said Haley's deputy, Jon Lerner, a Republican pollster and strategist who helped coordinate the Never Trump movement during the campaign, is in closer contact with senior members of the National Security Council, the White House's national security apparatus. Still, at times, Haley ad-libs her remarks, they said.
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