US probe exposes flaws behind Obamacare rollout

The findings are in a report to be released tomorrow by the Government Accountability Office

APPTI Washington
Last Updated : Jul 31 2014 | 9:14 AM IST
A nonpartisan congressional investigation has concluded that management failures by the Obama administration set the stage for the crippling computer woes that paralyzed the rollout of President Barack Obama's health care program last year, officials said.

The findings are in a report to be released tomorrow by the Government Accountability Office, which has spent months investigating the chaotic rollout of Obama's signature program and its website. GAO is the nonpartisan investigative agency of Congress.

Republicans have hammered at the president over the program known as Obamacare and hope to capitalize on its problems in the November congressional elections.

Also Read

Obama has already survived the worst fallout from the bungled launch of the program, so the report is unlikely to create major political problems for the White House and Democrats generally.

But it does shine light on what was going on behind the scenes even as administration officials fostered the impression that signing for health care would be simple, like shopping online.

Obama's political operatives harnessed technology to help him win a second term in the White House, but his staff has had its troubles with administrative details.

The administration concurs with most of the findings, agreeing that the initial performance of HealthCare.Gov was unacceptable. But officials say that things have come a long way since then.

The health law, passed in 2010, is intended to extend insurance coverage to millions of Americans who had lacked it.

Republicans have long opposed the law, particularly its requirement for Americans to carry insurance or face penalties Investigators found that the administration kept changing the contractors' marching orders for the HealthCare.Gov website, creating widespread confusion and leading to tens of millions of dollars in additional costs.

Republican and Democratic congressional aides briefed on the report told the AP that it faults the federal Centers for Medicare and Medicaid Services which is part of the Department of Health and Human Services for ineffective oversight of contracts for the site's computerized sign-up system and its electronic back office.
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jul 31 2014 | 2:11 AM IST

Next Story