Genpact expands presence in Romania

BPO major Genpact today said it will expand its presence in Romania by acquiring a new facility in the city of Cluj-Napoca.

Encouraged by the availability of local talent, infrastructure and cost-effective operations, Genpact is now building additional capacity in Cluj-Napoca, Genpact said in a statement.

The new Cluj-Napoca facility is expected to be operational by July this year, it added.

Genpact started its Romanian operations in 2005 and set up a centre in Cluj-Napoca in 2007, as part of its strategy to invest in tier II cities.

"Over the last two and a half years, the service delivery centre in Cluj-Napoca has expanded its capability to cover the entire spectrum of finance and accounting services," Genpact's Site Leader for Cluj, Romania, Ramneesh Mohan said.

The expansion positions Genpact well for growth in scope and scale for existing and new clients in Europe, he added.

The company is also looking at hiring people, but details were not disclosed.

"The employees Genpact will hire in Cluj-Napoca, this year, will include economics graduates, accountants and language professionals," Iulia Nare, Genpact's HR Manager for Cluj, Romania said.

Currently, Genpact provides finance and accounting, procurement, IT helpdesk and customer support services from Romania to more than 20 clients from Western Europe and the United States.