Intelligroup plans two more facilities in India

In talks with Indian pharma, retail companies for ERP & E-business applications

US-based Intelligroup Inc, a strategic IT consulting service provider that operates through its wholly-owned subsidiary Intelligroup Asia Private Limited in India, is planning to add two new facilities in India within the next three months.

While one of them is slated to be in Hyderabad, the second is likely to come up in Bangalore.

Speaking to Business Standard, Ranjit Prithviraj, chief operations officer, Intelligroup Asia Private Limited, said, "Within the next three months, we will be setting up two new facilities, one each in Hyderabad and Bangalore. This will take our total number of facilities in India to four."

Intelligroup currently has two facilities in India and both of them are in Hyderabad.

The company's total global headcount is 2,000 with around 1,400 being in India. It is expecting a year-on-year growth of 40 per cent in its workforce.

Besides, although the company's major revenues at present come from abroad, it is planning to increase its presence in the Indian market as well.

"So far, the pace of adoption of our services in the Indian market has been slow which might be attributed to the high price points of our services. But with there being a boom in the retail and the pharma sectors, we will be increasing our focus on the Indian market," Prithviraj said, adding that they would be getting into partnerships with local vendors in India besides localising industry-specific templates for this purpose.

"We are already in talks with a few Indian pharma and retail companies to provide our Enterprise Resource Planning (ERP) and E-business applications to them," he said.

The company is also planning to bring in greater diversity in its workforce not only in terms of gender but also in terms of geographies. "At present, around 95 per cent of our workforce comprises Indians. We plan to increase our global workforce to around 12 per cent within a year's time," Arun D Rao, vice-president (HR), said.

The company will be hiring more people from the US, Japan and Australia for this purpose as it operates in these geographies.

"The reason for our increased focus on a global workforce is to enable the peer group manage global diversity," Rao said. The employees work on a rotation basis wherein they return to their respective geographies within three to nine-months time to run front-end operations.

The company has an attrition rate of around 16 per cent and according to Rao, there are plans to reduce it further through a retention management agenda.

"We are trying to make the workplace more interesting and less stressful besides encouraging supervisors to become more adept," he added.

The company also has a quarterly performance appraisal system where the focus is on formalising and encouraging feedback.

Besides, it also has a Best Practices Reviews programme wherein best practices recommended by associates are rewarded every trimester.