Another action for restructuring the Railway Board on business lines is a heartening development. It had been recommended by many previous committees. When implemented, the Railways will benefit from the synergy that it would create. There is an urgent need for reinventing the approach of the Railways towards its customers, both in passenger and freight segments. The connect with the passengers has definitely improved with intensive use of mass media. But attending to the specific needs of the freight customers was a neglected sphere. This Budget is endeavouring to set that right. The results will be seen in the mid-year performance of 2016-17.
Establishment of a Rail University at Vadodara is going to plug another loophole in the Railways preparedness for modernising the system at a brisk pace. There is a dire need for inculcating professionalism in tackling the problems being faced by the Railways. Quality research work in technology, operations and marketing will strengthen the Railways' response to market forces in work and enable it to retain its rightful modal share in the country's freight basket. The drop in volumes in both freight and passenger growth this year has been frightening. It appears that the railway minister has realised this and initiated desired course correction in the policies in the Budget. A strong Railways is an essential ingredient for a strong economy, especially in the present atmosphere of concern for deleterious effects of climate change. Let us all hope that in 2017 Indian Railways performs its desired role to perfection.
Former chairman, Railway Board
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