Here is the reason WhatsApp banned over 7.4 million accounts in August

In its monthly compliance report, WhatsApp stated that it received 14,767 complaint reports in August in India

WhatsApp
WhatsApp
BS Web Team New Delhi
2 min read Last Updated : Oct 02 2023 | 2:35 PM IST
Messaging application WhatsApp took action against over 7.4 million accounts in India in compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, according to a report by News18.

Between August 1 and 31, the platform banned at least 7.4 million accounts in the country. Approximately 3.5 million of these accounts were proactively banned, even before any reports from users were received. The new Information Technology Rules of 2021 require social media companies to exercise greater diligence concerning the content hosted on their platforms.

WhatsApp's monthly compliance report stated that it received 14,767 complaint reports in August in India. The messaging platform took action by either banning an account or lifting a ban on an account that had already been suspended in response to 71 of these reports.

The term "Accounts Actioned" refers to situations where WhatsApp took remedial action based on the report. Taking action signifies either banning an account or restoring a previously banned account.

WhatsApp noted that the user safety report contains details of the user complaints received and the company's corresponding actions. It also includes the platform's own preventive measures to tackle abuse.

The Meta-owned messaging app revealed that it received only one order from the Grievance Appellate Committee in August and complied with it. The government has recently established Grievance Appellate Committees to redress grievances users may have against how social media platforms initially addressed their complaints concerning content and other issues. The committee seeks to handle users' appeals against decisions made by social media platforms.

Mobile numbers deactivated for copyright infringement

In a recent case, the Delhi High Court ordered the deactivation of specific mobile numbers on WhatsApp found to be distributing educational materials belonging to 'Apna College' without authorisation via the instant messaging platform.

Hearing a lawsuit filed by Jainemo Private Limited, which offers course materials and training to candidates for placements through the 'Apna College' platform, Justice Prathiba M Singh restrained several entities from downloading, uploading, sharing, or selling the plaintiff's content on any electronic or digital platform.

The judge determined that the plaintiff holds ownership over the course materials under copyright law and directed that one of the WhatsApp groups dealing in such infringing material be "disbanded".

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

Topics :whatsappComplianceWhatsApp featuresTechnologyBS Web Reports

First Published: Oct 02 2023 | 2:28 PM IST

Next Story