Whatsapp

WhatsApp will focus on making connections richer, letting users complete tasks such as paying bills within chats and using AI to improve efficiency, while keeping personal messages and calls end-to-end encrypted, CEO Kunal Shah said on Wednesday. Shah, who took charge of the Meta-owned messaging platform in June this year, said he has spent the last few months listening to users and understanding what they wanted from WhatsApp. "...What I heard is simple: help people stay close to those who matter to them, and get more done on WhatsApp. So that's what we'll build," he said in a post on X. He stated that people send over 10 billion voice messages and over 4 billion stickers on WhatsApp every day. "First, we want to make connections richer. Sometimes hearing someone's voice, sending a joke, agreeing on a plan or knowing they're safe is the whole point. As the way people communicate evolves, we will evolve these experiences with them. We'll make voice notes, groups, stickers and video

Updated On: 11 Nov 2026 | 11:01 AM IST

The interactive services will make routine account-related information accessible via EPFO's verified WhatsApp service, reducing the need for physical visits to EPFO offices

Updated On: 01 Nov 2026 | 10:44 PM IST

WhatsApp's new updates include permanent message pinning, the option to share recent chat history with existing members, group-specific status updates and a filter for unread mentions and replies

Updated On: 30 Oct 2026 | 1:42 PM IST

WhatsApp and Telegram may stop working if the registered SIM is removed, replaced or deactivated under the DoT's new SIM-binding rules, set to take effect from January 1, 2027

Updated On: 23 Oct 2026 | 8:56 AM IST

A New Mexico judge ordered Meta to pay $25 billion after a jury found 43 million violations of state consumer protection laws linked to the Cambridge Analytica data privacy scandal.

Updated On: 22 Oct 2026 | 12:15 AM IST

Meta is changing WhatsApp Business pricing from October 1, making customer service messages chargeable after a monthly free quota. In India, businesses get 1,000 free service messages per phone number

Updated On: 05 Oct 2026 | 12:10 PM IST
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WhatsApp has rolled out new tools for parents of teen users, allowing them to set some limits on how their children use the messaging platform

Updated On: 01 Oct 2026 | 1:37 PM IST

Meta One subscription service brings plans with expanded AI usage, creative features and professional tools to Instagram, Facebook and WhatsApp

Updated On: 16 Sep 2026 | 1:29 PM IST

WhatsApp is reportedly testing third-party AI agents on Android, letting users access external services within the app, though these conversations are currently not end-to-end encrypted

Updated On: 07 Sep 2026 | 11:54 AM IST

WhatsApp is rolling out three account security updates, including password-based two-step verification, more information about unknown callers and support for multiple passkeys

Updated On: 26 Aug 2026 | 2:28 PM IST

Messaging app will also show more information about callers not saved in contacts, including their country and whether they share any groups with the user

Updated On: 25 Aug 2026 | 9:18 PM IST

The government's hard talk with Meta has led to action on child sexual abuse material (CSAM), with the company now showing greater sensitivity and caution on such content, IT ministry sources said on Tuesday, asserting that the Centre has made it unequivocally clear that such content constitutes a violation and cannot be covered by safe-harbour protection. Sources said the government's intent is not censorship or restricting coverage in any way, but ensuring Indian laws and norms are followed and that social media harms are mitigated. Meta explained how its algorithms and systems work, the ministry sources said, noting that discussions are on and such matters involve "judgment calls" and "tweaks". The IT Ministry official further said that Meta has shown increased sensitivity and caution on CSAM, with the government seeing some action by the company following its recent discussions. Sources described the response as "important and significant". The government had unequivocally ...

Updated On: 18 Aug 2026 | 10:28 PM IST

The government's hard talk with Meta has led to action and increased sensitivity on the issue of child sexual abuse material (CSAM), IT Ministry sources said on Tuesday, adding that the Centre has been unequivocal that such content is a clear violation and there is no safe harbour when law is violated in this manner. Sources said the government's intent is not about censorship or restricting coverage in any way, but ensuring Indian laws and norms are followed and that social media harms are mitigated. "The message has gone home," they said. During discussions, Meta explained how its algorithms and systems work, ministry sources said, noting that discussions are on and such matters involve "judgment calls, and tweaks". On the WhatsApp username row, sources said the matter is under examination as it doesn't involve just that particular platform, but other messaging apps as well. Sources said concerns over social media harms is not something specific only to India, it is a concern sha

Updated On: 18 Aug 2026 | 1:59 PM IST

WhatsApp users reported that the outage appeared to affect the sharing of photos, videos, stickers, GIFs and other media files, while text messaging continued to function.

Updated On: 10 Aug 2026 | 12:37 PM IST

Markets regulator Sebi plans an AI-enabled multilingual WhatsApp campaign to spread verified safe investing information as part of its 2026-27 digital transformation agenda

Updated On: 06 Aug 2026 | 9:46 PM IST

Senior executives are likely to be questioned on child sexual abuse material, synthetic content, impersonation risks and safeguards for prominent and verified accounts

Updated On: 04 Aug 2026 | 6:27 PM IST

Instant messaging app WhatsApp on Monday put multiple accounts, including those in India, "under review" for 24 hours and blocked all the app features, prompting several affected users to flag the issue through social media. The disruption was noticed around 8 pm IST when users started facing the issue without any prior warning from the Meta group's messaging app. The WhatsApp app on the screen displayed the message: "Account in review. Date requested: 3 Aug 2026. Your account activity and device info is being checked to make sure it follows our terms of service. We will notify you of the result typically within 24 hours." Below these remarks, the app shows an option to learn about account issues, which include "How to use WhatsApp responsibly. See guidance" and an option "About stolen phone and accounts". Some of the users on social media posted different messages. "My WhatsApp account has been disabled without any explanation. I have already submitted an appeal, but the review p

Updated On: 04 Aug 2026 | 8:36 AM IST

The government has asked Meta's global affairs chief to appear in person after the temporary removal of Prime Minister Narendra Modi's video, citing concerns over content moderation

Updated On: 28 Jul 2026 | 11:14 PM IST

The government is examining responses from WhatsApp, Signal and Telegram to develop a common framework for username-based identities and guard against fraud and impersonation

Updated On: 13 Jul 2026 | 10:24 PM IST

The move comes after the IT ministry asked WhatsApp to put its proposed username feature on hold, citing concerns over fraud, impersonation and law enforcement challenges

Updated On: 11 Jul 2026 | 1:12 PM IST