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Maruti Suzuki India Ltd is aiming to scale up its service network to around 8,000 touchpoints by FY 2030-31, its Managing Director & CEO Hisashi Takeuchi said on Friday. The company added 502 new service touchpoints in FY 2025-26, Maruti Suzuki India Ltd (MSIL) said in a statement. "As our customers are spread across the nation and their requirements continue to evolve, we are continuously innovating and expanding our service touchpoints... Currently, we have 5,926 touchpoints, and we aim to expand this network to around 8,000 touchpoints by FY 2030-31," Takeuchi said. Noting that for a car customer, nothing gives more comfort than knowing that they can easily find a service touchpoint and spare parts whenever and wherever they need them, he said the company's service touchpoint is always within reach. Customers can visit a workshop, opt for doorstep service, get their vehicle serviced at locations they frequently visit, or seek service support during a road trip, Takeuchi ...
Chinese demand for foreign luxury cars is waning as customers opt for more affordable Chinese brand models, often sold at big discounts, catering to their taste for fancy electronics and comfort. That is bad news for European carmakers like Porsche, Aston Martin, Mercedes-Benz and BMW that have long dominated the upper reaches of the world's largest auto market. A slowing economy hits the luxury market --------------------------------------------- A prolonged property downturn in China has left many consumers with little appetite for big purchases. Meanwhile, the well-to-do are becoming increasingly shy about publicly displaying their wealth, said Paul Gong, UBS head of China Automotive Industry Research. Many car buyers have been swayed by a 20,000 yuan (USD 2,830) trade-in subsidy offered by the Chinese government for purchasing electric and plug-in hybrid vehicles. People tended to purchase cheaper, entry-level cars where the discount will count more and those cars are mostly .