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IndiGo on Friday said its email support services have been impacted by the Microsoft service disruption. In a post on X, the country's largest airline said all other support channels remain available. "Due to a global Microsoft service disruption, our email support services are currently impacted, and we may not be able to receive your emails," the carrier said. Air India, in a post on X, said it was closely monitoring the ongoing Microsoft outage and that its flight operations remain unaffected. There is currently no impact on any of our communication channels, the airline said. "To ensure seamless support, we have temporarily rerouted our emails so that every message continues to reach us without interruption, and we are responding to all emails within our usual 24-hour timeline," it said. Further details could not be immediately ascertained. Since late Thursday night, Microsoft's workplace platforms -- including Outlook and Teams -- have experienced a worldwide outage. Accord
IndiGo expects to have a total of 14 narrow-body A321 XLR aircraft by the end of December 2027, its CEO Willie Walsh said on Tuesday as the airline seeks to expand international operations. Currently, the airline has 4 A321 XLRs and another one will be added by year-end. These planes have a longer range that will help the carrier connect more overseas destinations. At a conference in the national capital, Walsh also stressed that the airline's focus will remain on short haul operations and that it has a very efficient cost base. The airline, which has discontinued operations with leased wide-body Boeing 787 planes, expects to start getting its A350-900 aircraft from the second quarter of 2028. He mentioned that there is a lot of work that needs to be done before starting operations with A350 planes. "We (need) to make sure that we don't get distracted from the excitement of the induction of the A350 and take our eye off the ball in terms of the work that we need to continue to do
IndiGo sees a lot of opportunities and will navigate through the challenges in the industry, its CEO Willie Walsh said on Monday as he emphasised the airline's focus on excellent cost base. At his first in-person briefing after taking charge as CEO in August, Walsh said the airline expects to start getting the wide-body A350 aircraft from the second quarter of 2028. The airline has all the ingredients to succeed in the long haul market, he said. Against the backdrop of rising fuel costs roiling profitability of airlines, Walsh said the situation is challenging for the industry and IndiGo will navigate through the challenges. In the September quarter, IndiGo reported a loss of Rs 1,879.1 crore as higher fuel costs and rupee depreciation roiled the profitability. Amid the headwinds, the airline had also reduced the capacity. "We see incredible opportunities," he added. About the Navi Mumbai airport, Walsh said the airport provides a big opportunity for it and that the decision to p
Willie Walsh on Monday took charge as the CEO of the country's largest airline IndiGo. A pilot and an aviation industry leader who just completed his tenure as the Director General of the global airlines' grouping IATA, Walsh's appointment as the CEO was announced by IndiGo on March 31. In a release on Monday, IndiGo said Walsh has assumed charge as the CEO to lead the airline's next era of growth and global ambition. The appointment of Walsh was announced on March 31, less than three weeks after the sudden exit of Pieter Elbers against the backdrop of massive operational disruptions at the airline in December last year. As CEO, IndiGo said Walsh would lead the airline's overall management and strategic direction, with a focus on accelerating its global growth trajectory, driving operational excellence, strengthening network and commercial strategy, and further enhancing customer experience. "IndiGo has built a remarkable legacy over the last two decades, establishing itself among
The country's largest airline IndiGo on Monday announced it will place an order with CFM International for more than 1,000 engines to power its 510 A320 neo family planes. IndiGo and CFM International, an equal joint venture between GE Aerospace and Safran Aircraft Engines, have inked a Memorandum of Understanding (MoU) for the order at the Farnborough International Airshow in the UK. The order for more than 1,000 LEAP-1A engines to power 510 Airbus A320 neo family aircraft will also be the "largest single order ever placed for LEAP engines and a record for CFM International," a release said on Monday. Financial details were not disclosed. A320 neo family planes include A320 neos, A321 neos and A321 XLRs. All are narrow-body aircraft. CFM International would also provide extensive support to the airline in establishing its engine MRO (Maintenance, Repair and Overhaul) facility in Bengaluru. Besides, it will provide support to the IndiGo fleet through long-term material services .
An unmanned third-party vehicle on the apron hit a parked IndiGo aircraft at Kolkata airport on Tuesday, prompting the airline to ground the plane for inspection, the carrier said. "A third-party unmanned vehicle on the apron moved and came in contact with a parked IndiGo aircraft at Netaji Subhash Chandra Bose International Airport, Kolkata on April 7, 2026. The relevant authorities have been informed," an IndiGo spokesperson said. The aircraft has been grounded and is undergoing thorough inspections and necessary maintenance before being cleared for operations, the spokesperson added. The plane was scheduled to operate flight 6E 6663 from Kolkata to Guwahati, but the airline arranged an alternate aircraft to operate the service. No injuries were reported.
IndiGo airline on Monday launched its daily flight from Shanghai to Kolkata boosting the air connectivity between India and China. The IndiGo6E flight was launched by Indian Consulate General in Shanghai Pratik Mathur. Meeting the IndiGo management team on the occasion, Mathur underlined the positive momentum, appreciated the growing confidence and enthusiasm being expressed through the booming air connectivity and the resurgent economic links between India and the region, the Indian Consulate in Shanghai said in a post on X. Indian airlines such as IndiGo and Air India have started connecting Shanghai with metro cities such as New Delhi and Kolkata. Kolkata is the second Indian metro after New Delhi now linked with Shanghai, China's commercial capital. Air China plans to launch a direct flight between Beijing and New Delhi on April 21, according to officials. The new route linking Shanghai-Kolkata is also expected to push the development of India's northeast, Mathur said. Kolka