Explore Business Standard
FASTags
State-owned NHAI on Friday said it has strengthened the process for reporting 'loose FASTag' for blacklisting users to ensure smooth tolling operations. In view of upcoming initiatives like the annual pass system and multi-lane free flow (MLFF) tolling, it is critical to address this issue to ensure FASTag authenticity and system reliability, the National Highways Authority of India (NHAI) said in a statement. "To ensure smooth tolling operations and strengthen reporting of 'loose FASTags', NHAI has further streamlined its policy for the Toll Collecting Agencies and Concessionaires to immediately report and blacklist 'loose FASTags', that are also commonly called tag-in-hand," it said. The statement said that sometimes, highway users deliberately do not fix FASTags on the windscreen of vehicles. "Such practices pose operational challenges leading to lane congestion, generation of false chargebacks, misuse in closed-loop tolling systems, causing overall disruption of the Electronic
The National Highways Authority of India (NHAI) has clarified that users' experience on highway toll plazas will not be impacted with the implementation of new norms on FASTag transactions. The clarification came after the National Payments Corporation of India (NPCI), an umbrella organisation for operating retail payments and settlement systems, introduced a new regulation with regard to delayed transactions due to inactive FASTags at toll plazas. The rules have come into effect on February 17. The NPCI circular aims to ensure that the FASTag transactions are settled within the reasonable time of vehicle passing a toll plaza so that customers are not harassed by late transactions, NHAI said in a statement. "The circular has been issued by NPCI to facilitate resolution of disputes between acquirer bank and issuer bank on FASTag status while vehicle crosses toll plazas," it said. The NHAI further said that all National Highway toll plazas operate on ICD 2.5 protocol which gives ...