India Ecommerce Market

Ecommerce is the next big focus area for the Food Safety and Standards Authority of India, its Chief Executive Officer Rajit Punhani said

Amazon India says non-metros account for 70-80 per cent of new customers, while demand for premium products rises in smaller cities and its Amazon Now quick-commerce service expands

The Confederation of West Bengal Trade Associations (CWBTA) on Monday expressed concern over the rising volume of online festive sales and the deep discounts offered by e-commerce platforms, saying the widening online-offline price gap was hurting traditional retailers. E-commerce companies have reportedly clocked around Rs 24,000 crore in sales in the first two days of the festive season, it claimed. The apex trade body said such a shift in consumer spending, coupled with aggressive price competition, was putting significant pressure on offline retailers and traditional markets. CWBTA president Sushil Poddar said the issue was not the growth of e-commerce but the large difference in prices between online and offline sellers. "Online sales of around Rs 24,000 crore in just two days clearly demonstrate the enormous scale of the shift in consumer purchasing. However, when such sales are driven by substantial price differences, the impact on offline traders cannot be ignored. Traditio

E-commerce firms are estimated to have sold goods worth around Rs 24,000 crore in the first two days of the festive season sale, driven by growth in order volumes, with mobile phones accounting for the biggest share in value terms, according to consultancy firm Redseer Strategy Consultants. The consultancy firm estimated that shoppers placed about 8-9 crore orders across all platforms, including Amazon, Flipkart, Meesho, Ajio and many other marketplaces. Redseer Strategy Consultants, Associate Partner, Nikhil Dalal told PTI that the first two days pointed to India's festive e-commerce basket getting wider. The growth is being led by order volumes, with consumers spreading spend beyond mobiles into fashion, electronics and appliances as well. "Value fashion stood out, as shoppers from Tier 2 and smaller towns bought festive wear at accessible price points. The first two days saw over USD 2.5 billion (close to Rs 24,200 crore) in GMV, and around 60-65 million shoppers have already ...

AI agents could soon handle shopping decisions and transactions for consumers, forcing ecommerce, travel, and insurance platforms to rethink pricing, customer engagement, and security

The amended rules require ecommerce platforms to disclose prior prices, clearly identify sponsored listings and provide more seller and product information from January 1, 2027 onwards

E-commerce major Amazon on Monday announced an expansion of its operations network across India ahead of the upcoming festive season, launching 20 fulfilment centres, 6 sort centres, and 150 last-mile delivery stations. The expansion is part of the company's announced investment of over Rs 2,800 crore to bolster its pan-India operations and infrastructure, Amazon said in a statement. The expansion will increase Amazon's total storage capacity in India by 50 per cent to 64 million cubic feet. The facilities will be operated and managed by third-party logistics service providers. All 6 new sort centres situated in Chikkaballapur, Hassan, Meerut, Ramanagar, Raipur and Varanasi, as well as seven of the 20 new fulfilment centres are coming up in non-metro cities. To handle the anticipated surge in consumer demand during the festive period, the e-commerce firm had earlier announced the creation of over 1.6 lakh seasonal work opportunities across 400 cities, spanning both metropolitan are

Quick commerce is projected to drive as much as half of incremental e-retail growth, while AI and smaller-city shoppers reshape digital retail, according to a report by research consultancy Infisum

As consumers move between social media, quick commerce, marketplaces and stores, FMCG brands are rethinking how they build awareness, drive purchases and retain customers

The Karnataka government has directed authorities to suspend, until further orders, the food licences of e-commerce platforms Amazon, Swiggy Instamart and Bigbasket over the online sale and distribution of Dhatura fruits/seeds, citing public health and food safety concerns. The government also ordered the immediate suspension of the licences/registrations of establishments and sellers supplying products to the three online platforms. It directed all concerned food business operators to remove listings, advertisements, and promotional material relating to Dhatura intended for food or human consumption. Known as 'thorn apple' in English, this plant is called 'Umathai' in Tamil. "In accordance with the provisions of the Food Safety and Standards Act, 2006 and the Rules/Regulations made thereunder, the concerned competent authorities have been directed to take necessary action for the suspension, until further orders, of the food licences issued to the e-commerce platforms, namely Amazo

Nafed plans to open modern stores in six cities and turn some outlets into dark stores as it expands its retail business

Flipkart's reported food delivery plans point to a shift in India's consumer internet sector, where companies are expanding beyond core businesses to up customer engagement, unlock new revenue streams

Despite its rapid expansion, the sector struggles to balance the interests of platforms, sellers, gig workers, and the state

The ecommerce major is using AI to cut seller onboarding times, personalise search, speed up support and lift conversions as Nykaa, Amazon and quick commerce rivals close in

Shiprocket-Deloitte report says personalised recommendations, smarter fulfilment and rising digital adoption in smaller cities and rural India will fuel the next phase of growth

By removing commission across all fashion price points, Flipkart is betting that better seller economics will bring more brands, products, and shoppers to its platform

Amazon Now and Flipkart Minutes are expanding aggressively to challenge Blinkit, Instamart and Zepto, betting on scale, Tier-II markets and existing customer ecosystems

ICRIER says India's growing digital exports now outweigh tariff revenue concerns and calls for a more proactive role in shaping global digital trade rules

Creditors filed a winding-up petition after debt-restructuring talks collapsed; Udaan says the proceedings are limited

The AI-powered voice agent automates customer outreach after failed deliveries, helping ecommerce brands reduce return-to-origin shipments and improve delivery success rates