IndiGo Crisis

Compensation to the tune of Rs 163.92 crore in the form of travel coupons has already been given to passengers who suffered due to mass cancellation of flights by IndiGo in early December, Minister of Civil Aviation K Rammohan Naidu informed the Rajya Sabha on Monday. Replying to supplementary queries during Question Hour, he said the government is taking multiple necessary measures to ensure that this kind of incident is not repeated and consumers do not suffer. Hundreds of flights by IndiGo were cancelled during the first week of December due to shortage of pilots after the expiry of the deadline on Flight Duty Time Limitations (FDTL). The government has blamed the airline for the lack of adequate planning in implementing the second phase of the FDTL norms as the key reason for flight disruptions and had granted a one-time exemption from enforcement of norms. Responding to a specific query on the IndiGo crisis, the Civil Aviation Minister said the ministry is taking several ...

The aviation regulator said that IndiGo Airlines has stated that all necessary operational, rostering, and monitoring arrangements are being put in place to ensure full compliance with the approved FD

IndiGo has increased its crew buffer from zero in December to around 3 per cent in February and has also raised its pilot-to-aircraft ratio

Capacity in the quarter through March will likely grow in the range of 10 per cent, CEO Elbers said, as the airline takes delivery of about one new aircraft a week on average

The government also placed before the court, in a sealed cover, its report on the inquiry conducted into the incident

IndiGo said that the new labour laws resulted in an incremental cost of ₹969.3 crore, while the operational disruptions in December 2025 cost it ₹550 crore

According to the DGCA, overoptimising operations, inadequate regulatory preparedness, and deficiencies in system-software support were among the primary reasons for the disruption

DGCA said IndiGo has processed all refunds for December flight cancellations and will offer statutory compensation plus ₹10,000 travel vouchers to affected passengers

The government has asked airlines to share average fares charged during December after mass flight cancellations, mainly by IndiGo, disrupted travel and triggered a CCI probe into fare patterns

The Madras High Court has asked the aviation regulator to clarify whether IndiGo's pilot fatigue exemptions will be extended, after a petition challenged the December 5 relief as illegal

The country's largest airline IndiGo on Tuesday said authorities have slapped a GST penalty of over Rs 458 crore, and that it would contest the decision. The Additional Commissioner of CGST- Delhi South Commissionerate has slapped the penalty. It pertains to the assessment order under Section 74 of the Central Goods and Services Tax Act, 2017, for FY-2018-19 to FY 2022-23, according to a regulatory filing. The total GST penalty is Rs 458,26,16,980. "GST department has passed an order imposing GST demand along with interest and penalty on compensation received from foreign supplier and denial of Input Tax credit. The company strongly believes that the order passed by the GST department is erroneous and not in accordance with law, backed by advice from external tax advisors. "Accordingly, the company will contest the same and shall take appropriate legal remedies against the aforesaid order. The company is already in appeal before the Commissioner (Appeals) in a similar matter for FY

As many as 29 such airports either saw no domestic flight movements at all during the eight-month period or managed no more than 480 flights, an average of just two movements a day

The four-member DGCA committee probing IndiGo's early December operational disruption has submitted its confidential report after the airline cancelled over 4,200 flights

The Centre has granted NOCs to two new airlines amid efforts to boost competition and avoid repeat disruptions following the cancellation of over 4,000 IndiGo flights earlier this month

With the trade deal with the US pending and President Trump keeping matters on hold, opportunity in a time of crisis appears to be the way forward

The government moved to steady the economy amid global uncertainty. Crises at IndiGo and BluSmart, meanwhile, underlined the need for tighter oversight and stronger governance

SpiceJet recorded the highest complaint rate per 10,000 passengers, rising sharply from 3.9 in November 2024 to 13.8 in October 2025

IndiGo cancelled hundreds of flights starting from December 2, causing hardships to thousands of passengers

IndiGo had grounded thousands of flights across the country after being unprepared for stricter safety norms, which came into effect in November

The CCI first conducts a preliminary inquiry based on the information received, and then, based on the findings, it directs the Director General's office to start a formal investigation