IndiGo Crisis

IndiGo cancelled hundreds of flights starting from December 2, causing hardships to thousands of passengers

IndiGo had grounded thousands of flights across the country after being unprepared for stricter safety norms, which came into effect in November

The CCI first conducts a preliminary inquiry based on the information received, and then, based on the findings, it directs the Director General's office to start a formal investigation

The committee did not take any view and decided to wait till the report of the ongoing investigation ordered by the civil aviation ministry comes, the sources said

A PIL has been filed in the Delhi High Court seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. The public interest litigation, which will come up for hearing on Wednesday before a bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela, also sought an enquiry by a retired judge or Lokpal to identify the negligence and lapses of the Directorate of Civil Aviation (DGCA) in precipitating the crisis. The petition further sought to direct the Union Ministry of Civil Aviation and the Department of Consumer Affairs to initiate a "class action suit" according to the provisions of the Consumer Protection Act against Indigo for the suffering and damages caused to the passengers due to the crisis in the last couple of months. According to the petitioner, Centre for Accountability and

Recent Airbus A320 groundings and IndiGo flight disruptions have put India's fast-growing aviation sector under the spotlight, raising questions over fleet reliability and safety oversight

Don't blame misfortune. This is colossal incompetence and insensitivity. So bad that heads would have rolled even in the old PSU-era Indian Airlines and Air India

IndiGo has approached the Delhi High Court seeking a refund of over ₹900 crore paid as customs duty on aircraft engines and parts re-imported after repairs abroad, alleging double levy and illegality

IndiGo has asked the Delhi High Court to direct customs authorities to refund over ₹900 crore it paid under protest on aircraft engines and parts re-imported after repairs

Earlier today, the DGCA suspended four Flight Operations Inspectors (FOI), who are responsible for overseeing airline safety, pilot training & operational compliance

Parliamentary panel will summon aviation regulators and major airlines to review recent flight cancellations and ongoing safety concerns, including ATC fatigue, pilot shortages and infrastructure gaps

The problem is being compounded by staff shortages. As of March 1, 2024, nearly 15 per cent of train-driver posts were vacant across the network

Travel operators ramp up human and tech support to manage soaring refund and rescheduling requests as IndiGo flight cancellations disrupt peak holiday travel

IndiGo said the ₹10,000 vouchers are in addition to government-mandated compensation of ₹5,000-10,000 for passengers whose flights were cancelled within 24 hours of departure

Delhi High Court criticised the Centre and DGCA over the IndiGo disruptions and directed airline to immediately begin compensation under the DGCA's 2010 circular, with the next hearing on Jan 22, 2026

IndiGo's winter flight schedule sees a sharp year-on-year increase, but a planned government cap and pilot constraints may force the airline to scale back operations

IndiGo chairman Vikram Singh Mehta dismissed allegations that IndiGo engineered the crisis, tried to influence the government's flight duty time limitation (FDTL) rules

The budget airline had scrapped at least 2,000 services last week because of poor pilot roster planning, leaving tens of thousands of passengers stranded

The DGCA has launched inspections at 11 airports and deployed officers at IndiGo's headquarters as part of intensified monitoring amid continuing flight disruptions

With IndiGo operations stabilising after widespread cancellations, many passengers still remain unsure about refunds, delays, and flight tracking. Here are answers to the most common questions